How do we safely collect credit info for our rental form?

  • Rachel
    Asked on March 21, 2018 at 5:13 PM

    Hi we need a rental form for our ski shop and we currently use paper to record credit card info just as security measure to ensure the customer returns the gear ontime.

    How can we safely record credit card info online with JotForm?


  • David JotForm Support Manager
    Replied on March 21, 2018 at 6:39 PM

    We do not allow collecting sensitive information: https://www.jotform.com/help/8-Terms-of-Use 

    "Phishing. You agree that JotForm, Inc. may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining, for example: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately."

    If you need to create a payment form, and charge customer later, you need to integrated to one of our available payment gateways: https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization