- JotForm SupportWelvinAnswered on March 21, 2018 at 07:58 PM
You have configured to disable or hide the form element on small and medium screen devices. Here's a screenshot of your web elements showing it is currently hidden:
Please check and make sure it is shown on all screen sizes.
- leonardoguAnswered on March 22, 2018 at 04:01 AM
how can i resolove the problem?
- JotForm SupportJed_CAnswered on March 22, 2018 at 08:02 AM
My colleague provided the link above on how you can install widget to Jimdo. Make sure to not hide the form element as what is shown in the screenshot above.
Please also check our guide here https://www.jotform.com/help/136-Add-a-form-to-a-Jimdo-page and see if that helps.
Let us know if you have any questions or if you need further assistance.