- TeaganAsked on March 21, 2018 at 06:43 PM
I have reset my password multiple times, and it says Login failed - AUTOSUSPENDED
This is SOOO frustrating.
I am trying to create a new client form. I don't need anything with a SS# on it.
I initially chose a healthcare form because it was the closest to what I need. Then i decided to make my own, please help.
- JotForm SupportJanAnswered on March 21, 2018 at 09:48 PM
Your account (TeaganJ) is currently suspended. Our phishing detector tool automatically suspended your account.
I have now removed it from the form. Your account is now activated.
If you really need to collect this information from the user, then you need to add the following to the form:
If you have any questions, please let us know. Thank you.
- TeaganAnswered on March 22, 2018 at 01:43 PMHello Jan,
The alternative Medicine Intake form should be removed or the SS# part
removed, as there is no disclaimer, hey if you pick this template, we WILL
lock you out of your account.
I just want to create a template for my clients. I am a Holistic Health
Otherwise the template is useless. I was using it to see if I can remove
some of the things I don't need, rather than building a template from
Thank you for your help, Have an awesome day!
- JotForm SupportNik_CAnswered on March 22, 2018 at 02:33 PM
Thank you for pointing that out.
That has been taken care of, the mentioned field is removed.
Let us know if you have any further questions.