Usage: Regarding Total Form Submissions

  • Profile Image
    justinnubla
    Asked on March 21, 2018 at 09:58 PM

    Hi. I am currently on a bronze subscription. It says in your pricing that this subscription only gives me 1000 monthly form submissions. If for example I currently have 500 submissions, that gives me 500 left till my subscription renewal. Upon renewing my license, this number should turn back to 0 correct? Also, all the previous submissions should still be intact correct?

  • Profile Image
    justinnubla
    Answered on March 21, 2018 at 10:11 PM

    Also, is the 25 forms set? or does that reset by the end of the month?
  • Profile Image
    gizem
    Answered on March 22, 2018 at 04:37 AM

    According to your current plan, you can receive 1000 monthly submissions. This count will be reset on the first day of the next month. Yes, your current submissions will not be affected.

    You can view your usage from your Usage page:

    1521707602Screen Shot 2018-03-22 at 11.3

     

    I have split your second question to a new thread because of it is related to a different topic. You can follow it here: https://www.jotform.com/answers/1422604