Will editing of payment submissions charge the customer again?

  • CarrierCC
    Asked on March 21, 2018 at 10:51 PM

    If I EDIT a submitted form (like the one below) with an approved credit card transaction already saved.  When I edit this submitted form (that's already saved) will the edited form with data corrections resubmit the credit card transaction again?

    Attached data!


    Screenshote #1, #2

    Jotform Thread 1422493 Screenshot
  • Nik_C
    Replied on March 22, 2018 at 5:01 AM

    Unfortunately, we didn't receive the screenshots (you can attach it by following: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum).

    Anyhow, when you're editing submission with payment information, payment fields shouldn't be active (they should be read-only). And therefore they cannot be changed.

    If you're experiencing any issues with any payment integration, please let us know.

    Thank you!