What is the automatic renewal time frame?

 Monthly or annually? This is not at all clear and if it is on an annual basis you need to be more transparent about that.

The renewal time frame for subscriptions can be monthly, yearly or bi-yearly depending on the payment schedule you decide to have, the schedules appear when you select a plan on our pricing page: https://www.jotform.com/pricing 

https://www.jotform.com/help/331-How-to-Upgrade-My-Account

If you have more questions, please let us know.