Why can't I login?????

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    jason kulha 
    Asked on March 22, 2018 at 10:54 AM
  • Profile Image
    ktyaguirre
    Answered on March 22, 2018 at 12:01 PM

    Upon review of your account it was found form:

    http://www.jotform.us/form/72184642684160 was collecting ssn# and uploading IDs.

    This is not allowed per our Terms of Use

    Collection of the numbers of SSN are allowed with the appropriate signature and agreements widget:


    1. Add Terms of Use widget (for your users to read and agree). This will surely make your forms not to be considered as guilty of phishing activities


     2. Add a Signature widget where your users sign and agree to provide such sensitive information.


    In regards to the uploading of IDs with the upload button this is completelly banned since this buttonn does not allow for the encryption of digital copies of IDs. Meaning in case of a security breach your information would not be protected.


    This had to be removed.


    Your account is active and your form available in order for you to be able to work on it.


    Please add the widgets first and then request the desired information in order for the system to know the collection is valid.


    Thank you