File upload button not working for embedded form

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    threedsmiles
    Asked on March 22, 2018 at 11:42 AM

    Hi,

    I have created a form and have it uploaded to my website. It is live and I am unable to click the button to browse for files to upload. It will only let me drag and drop despite it being an actual button. Is there a solution to this?


    I appreciate the help!


    Daniel

  • Profile Image
    david
    Answered on March 22, 2018 at 12:52 PM

    I checked the file upload button in your embedded form and it is functional on my end.  If it is still not functional on yours, try replacing your current embed code with your forms iFrame code:

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    That will ensure there aren't any script conflicts or anything of that nature causing the upload button to not function correctly.