Salesforce Integration Error

  • ForeFrontNetworks
    Asked on March 22, 2018 at 11:50 AM

    My fields and entries are not being mapped to salesforce even though Jotform says the integration is up and running. 

  • David JotForm Support Manager
    Replied on March 22, 2018 at 1:01 PM

    What is the form in question? Please try removing the integrate, then clear your forms cache: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache 

    Finally, integrate back again, and submit your form to test it. If the information is still not being sent to your Salesforce account, please share a screenshot of your Salesforce configuration, example:

    Salesforce Integration Error Image 10