What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happens if my purchases for the month exceeds the limit for a free account?

    Asked by MangyCat on February 17, 2011 at 06:55 PM

    Would the payments still be processed, but not go through until I upgrade? I just don't want any of my users to get cut off while trying to register.

    Page URL:
    http://www.jotform.com/form/10472851176

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    JotForm Founder

    Answered by aytekin on February 22, 2011 at 08:27 AM

    Checked your account. You are nowhere near 100 submission limit. So, you are fine right now.

    When you get the 101th submission you will receive an email that says your account is scheduled to be disabled on the next business day noon EST. For example, if you are over limit on a Friday, your account will be disabled on Monday noon. If you do not want your forms to be interrupted you can upgrade your account during this time.