Not receiving notification emails

  • Andrew Tainter
    Asked on March 22, 2018 at 4:36 PM

    How do I receive notification emails to my company email? I have a test form that I put on my website and when I submit a form it will show on the form submission portion of JotForm's website, but it's not sending me an email notification to my business email.

  • David JotForm Support
    Replied on March 22, 2018 at 6:12 PM

    By default, form emails are sent to the address associated with your JotForm account.  If you want to update a notification to be sent to a different address, here is how to do so:

    https://www.jotform.com/help/314-How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address