Form not capturing some required fields

  • Joebates
    Asked on March 22, 2018 at 6:35 PM

    Help!  The client just sent out the form but it's not collecting REQUIRED (names, email), phones!

    IMD Satisfaction Survey V2

    https://form.jotform.com/80697484790170

  • Mike
    Replied on March 22, 2018 at 10:34 PM

    This is happening due to the Hide field conditions. To save the hidden values, you can change the 'Clear Hidden Field Values' option to 'Don't Clear'.

    Form not capturing some required fields Image 1 Screenshot 30

    This should fix the issue.

    There are also some errors in conditions. 

    Form not capturing some required fields Image 2 Screenshot 41

    Thank you.