Scrolling not working in Firefox for answers reviews page of card form embedded on wix website

  • ddemitrius
    Asked on March 23, 2018 at 1:10 AM

    For some reason when the form is embedded on to a website the form does not work in Firefox the last page is not shown fully where the person filling the form can submit the form

    Jotform Thread 1423712 Screenshot
  • Kiran Support Team Lead
    Replied on March 23, 2018 at 7:08 AM

    I have checked your webpage on a Firefox browser and see that answers review page is not scrolling on the browser. However, the web page is working normally on Google Chrome. It also works when the form is opened using the direct URL on Firefox and Chrome browsers. It looks like the issue occurs only when embedded on the webpage. I notice that you are using Wix website builder for your website and using iframe embed code. Could you try embedding the form using the direct URL and see how it goes?

    1521803303WixEmbedForm Screenshot 10

    Thanks!

  • ddemitrius
    Replied on March 23, 2018 at 10:43 AM
    Hi Kiran,
    The direct url works fine but then acts like a new page, I will hv to
    design the entire form to look like part of the website.
    Rgds
    Derek
    Thanks & Best Regards
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    Derek Demitrius
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  • TREVON
    Replied on March 23, 2018 at 12:08 PM

    As per the guide below the best method to embed on your website would be by using  the method described in the thread below.

    https://www.jotform.com/help/70-Adding-a-Form-to-Your-Wix-Site

    Kindly note you may need to make some adjustments  like adjusting the size/height of the element to avoid cut off.