Emails: I am not able to receive the emails for this form

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    Railtrain
    Asked on March 23, 2018 at 06:41 AM
    But the other form i also mentioned was doing this didnt have any conditions.  Can you look at that one for me. https://form.jotform.co/70706468059867
  • Profile Image
    gizem
    Answered on March 23, 2018 at 07:03 AM

    Hello again @Railtrain,

    I have cloned your form to my account for further testing. I realized that you are using the Quiz Form App for your form. I re-set my clone forms connection with the app. I was able to receive all e-mails (notification e-mail and Quiz Form app's e-mail) correctly.

    - Could you check your spam/junk folders?

    - You may need to re-set your Quiz Form App as you can see in the below screencast:

    1521802316quiz.gif

    Please, check it again. Let us know if the problem still persists.