How to Change credit card - paypal

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    skipdan
    Asked on March 23, 2018 at 08:11 AM

    I am unable to update my new payment information. When I click on "change credit card" it sends me to Paypal


    harold@marsyt.com

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    TREVON
    Answered on March 23, 2018 at 10:31 AM

    This means your credit card payment processor is Paypal and hence you will need to login to your Paypal account when redirected and change your credit card details.

    Below is a guide on doing so.

    https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription



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    skipdan
    Answered on March 23, 2018 at 11:43 AM
    That is not an option
    The previous PayPal account is from a former employee
    Regards
    Harold
    Sent from my iPhone
    Harold Smith
    Animal Nutrition Manager
    MarSyt
    54 Brown St
    Elizabethtown, PA 17022
    410-241-1981
    harold@marsyt.com
    www.marsyt.com
    www.tripleperformanceequine.com
    ...
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    TREVON
    Answered on March 23, 2018 at 12:41 PM

    Kindly  note that since your account was being paid through another Paypal account we will need to cancel your current subscription for you to subscribe again using the  correct payment processor using your Credit card.

    Kindly confirm the above.