Calculate button directs to thank you page.

  • Profile Image
    BrownBearSocial
    Asked on March 23, 2018 at 08:27 AM

    Hi guys

    I have created a form, with questions and a calculation, when I press calculate it doesn't go to page 2 with answers, it goes to the thank you page, any advice?


    Been on this for hours :(

  • Profile Image
    york
    Answered on March 23, 2018 at 10:33 AM

    Hello, I checked your form and saw that the calculate button is actually a submit button. You can see it if you click on it in your builder.

    1521815372Screen_Shot_2018-03-23_at_17_2

    I changed the next button below (which is a page break element) and changed the label to "Calculate" so it works as you intended.

    1521815480Screen Shot 2018-03-23 at 17.2

    You can see the form I created here: https://form.jotform.com/80814142223951

    How to clone the form I created: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

  • Profile Image
    BrownBearSocial
    Answered on March 23, 2018 at 10:03 PM

    Cool ! Thanks so much !

  • Profile Image
    BrownBearSocial
    Answered on March 24, 2018 at 02:26 AM

    Hi again, sorry but that didnt work, yes it now goes to the next page, but it does not calculate the  numbers and give results ....

  • Profile Image
    ashwin_d
    Answered on March 24, 2018 at 06:25 AM

    It seems you have change the name of the submit button to "Calculate". Please note that since the calculate button is actually submit button upon clicked, your form will be submitted without calculation. 

    And, the reason why the calculation is not working is because of the condition you have added to insert value in another text boxes is incomplete.

    I would suggest you to please take a look at the following cloned form where I have fixed this issue and see if it works as expected:  https://form.jotform.com/80822308516959

    Hope this helps.

    Do get back to us if you need any other changes.