Calculate button directs to thank you page.

  • BrownBearSocial
    Asked on March 23, 2018 at 8:27 AM

    Hi guys

    I have created a form, with questions and a calculation, when I press calculate it doesn't go to page 2 with answers, it goes to the thank you page, any advice?


    Been on this for hours :(

  • york
    Replied on March 23, 2018 at 10:33 AM

    Hello, I checked your form and saw that the calculate button is actually a submit button. You can see it if you click on it in your builder.

    1521815372Screen Shot 2018 03 23 at 17 2 Screenshot 10

    I changed the next button below (which is a page break element) and changed the label to "Calculate" so it works as you intended.

    1521815480Screen Shot 2018 03 23 at 17 Screenshot 21

    You can see the form I created here: https://form.jotform.com/80814142223951

    How to clone the form I created: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

  • BrownBearSocial
    Replied on March 23, 2018 at 10:03 PM

    Cool ! Thanks so much !

  • BrownBearSocial
    Replied on March 24, 2018 at 2:26 AM

    Hi again, sorry but that didnt work, yes it now goes to the next page, but it does not calculate the  numbers and give results ....

  • Ashwin JotForm Support
    Replied on March 24, 2018 at 6:25 AM

    It seems you have change the name of the submit button to "Calculate". Please note that since the calculate button is actually submit button upon clicked, your form will be submitted without calculation. 

    And, the reason why the calculation is not working is because of the condition you have added to insert value in another text boxes is incomplete.

    I would suggest you to please take a look at the following cloned form where I have fixed this issue and see if it works as expected:  https://form.jotform.com/80822308516959

    Hope this helps.

    Do get back to us if you need any other changes.