Why is our account suspended?

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    Jamarc 
    Asked on March 23, 2018 at 09:32 AM

    Good morning,

    I want to inquire about why my account is suspended? 

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    TREVON
    Answered on March 23, 2018 at 11:41 AM

    Your account has been suspended because the form https://www.jotform.com/80794600062150 is requesting for users to input username and password fields which is against our terms of use.

    Kindly confirm if we can delete the two fields for us to UN-suspend the account.

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    Jamarc 
    Answered on March 23, 2018 at 11:43 AM

    yes please delete 

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    jamarc 
    Answered on March 23, 2018 at 07:22 PM

    Yes you can delete the 2 fields that got my account suspended. Please reactivate my account.

    Thanks,


    Jamarc

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    Kiran
    Answered on March 23, 2018 at 10:12 PM

    We have now deleted the guilty fields on the form and activated your account. You should be now able to login to your account without any issue. Please refrain from adding fields to collect any sensitive information to avoid  any further suspension on your account.

    Thank you!