Incomplete submissions: How to view them

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    INCITS
    Asked on March 23, 2018 at 11:04 AM

    Hi, I have several pending reports where the user has not yet finished. How can I see some information on these pending reports (i.e., name of user)?

    There doesn't seem to be a way to manage pending submissions or provide assistance to users without being able to see which pending submission is theirs.

    thanks.

  • Profile Image
    aubreybourke
    Answered on March 23, 2018 at 12:19 PM

    You can view incomplete submissions on your forms submissions page

    Instructions here:

    How-to-View-Incomplete-Payments


  • Profile Image
    INCITS
    Answered on March 23, 2018 at 02:44 PM

    thanks but my question had nothing to do with payments. so my same question from earlier applies; how do i see information on pending submissions?

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    aubreybourke
    Answered on March 23, 2018 at 02:54 PM

    Oh sorry for not explaining. Incomplete submissions and incomplete payments are nearly identical. So the guide is quite relevant. 

    You can view your incomplete submissions on the submissions page. 

  • Profile Image
    INCITS
    Answered on March 23, 2018 at 03:30 PM

    thanks, still not working. there is no details or complete submission buttons. see attached screenshots. Maybe its a setting issues?


    1521833376screen1.JPG


    1521833403screen2.JPG

  • Profile Image
    aubreybourke
    Answered on March 23, 2018 at 03:35 PM

    This question is a duplicate of:

    https://www.jotform.com/answers/1424422

    Please use one thread per question