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INCITSAsked on March 23, 2018 at 11:04 AM
Hi, I have several pending reports where the user has not yet finished. How can I see some information on these pending reports (i.e., name of user)?
There doesn't seem to be a way to manage pending submissions or provide assistance to users without being able to see which pending submission is theirs.
thanks.
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aubreybourkeReplied on March 23, 2018 at 12:19 PM
You can view incomplete submissions on your forms submissions page
Instructions here:
How-to-View-Incomplete-Payments
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INCITSReplied on March 23, 2018 at 2:44 PM
thanks but my question had nothing to do with payments. so my same question from earlier applies; how do i see information on pending submissions?
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aubreybourkeReplied on March 23, 2018 at 2:54 PM
Oh sorry for not explaining. Incomplete submissions and incomplete payments are nearly identical. So the guide is quite relevant.
You can view your incomplete submissions on the submissions page.
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INCITSReplied on March 23, 2018 at 3:30 PM
thanks, still not working. there is no details or complete submission buttons. see attached screenshots. Maybe its a setting issues?
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aubreybourkeReplied on March 23, 2018 at 3:35 PM
This question is a duplicate of:
https://www.jotform.com/answers/1424422
Please use one thread per question