Password reset

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    Asked on March 23, 2018 at 12:41 PM

    I need to reset the password for our account however, I don't have the original password. The person who setup the account has left the company. I have access to the email used to originally setup the account.

    Thank you

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    Answered on March 23, 2018 at 01:43 PM
    To reset your password, first, log out from your account then follow these steps.
    1. Visit Jotform's Website
    2. Click on Login button.
    3. Click on Forgot Password?
    4. Enter either the email address or username
    5. Click on Send Reset Instructions button.
    6. Check your inbox for a password reset email 
    7. Click on the URL provided in the email and enter a new password