- cowgirlyAsked on March 23, 2018 at 01:18 PM
Hi there - on my Jotform order form, the CAPTCHA never loads it just keeps spinning. See screenshot. Any ideas? Thanks!
- JotForm SupportKevin_GAnswered on March 23, 2018 at 02:14 PM
I have checked some of your forms and I can see you're using the reCaptcha option now, is your form embedded in a web page?
There might be a conflict with the scripts so this may be why the captcha just keeps loading, the same may happen if you have added a widget and it's conflicting.
You may also share us the form URL where the issue happens: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL
We will wait for your response.
- cowgirlyAnswered on March 23, 2018 at 03:17 PM
Hi there - I changed it to ReCaptcha and it's working fine now. Thank you!