Why are some fields not in notification sent?

  • PattiKelsey
    Asked on March 23, 2018 at 3:04 PM

    Hi:

    I recently updated a form and created another.  They are not sending all the information to my email.  I have to login in order to see the complete submission.

    The form shows all lines, but the submission does not.

    Why is this happening?

    Jotform Thread 1424441 Screenshot
  • TREVON
    Replied on March 23, 2018 at 4:00 PM

    Apologies for any inconveniences caused.

    For fields that are not showing in your notification kindly add them in you r notification template as shown in the guide below.

    https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders

    Kindly do let us know if you need further assistance.