Single choice doesn't reset value when another choice is chosen

  • leophamphotography
    Asked on March 24, 2018 at 1:16 AM

    I don't know how to describe this issue but here how I get stuck:

    On my form, when I "striped" in "cover design", then I choose a value in "select stripe design, it shows a photo.

    However, when I go back and choose "no striped" in "cover design", the old photo is still there. When I choose a value in "select cameo design", it shows both photo.

    I don't know what I do wrong here.

    Please help

  • Victoria_K
    Replied on March 24, 2018 at 6:08 AM

    While checking the form you shared I tried to follow your steps, but was not able to reproduce the issue. Please check the screencast below to add something I might missed:

    1521885878screencast2 Screenshot 10

    If you are getting different output with same actions, please try to clear your browser's cache to check if the issue is cache related:

    Clear-Your-Browser's-Cache

    How-to-Clear-Your-Form-Cache

    I have now cleared your form cache for you, just in case. 

    If the issue persists, please let us know, so we could investigate further.