Can't integrate with Google Sheets, MyDrive, or Dropbox

  • Russell Wilson
    Asked on March 24, 2018 at 2:31 PM

    Hi,

    When trying to integrate my form submissions to a 3rd party (like Google Sheets, Google Drive, or Dropbox) I can't get past the screen shown in the attached screenshot. Any advice on what I might be doing wrong?

    Thanks in advance for your help!

    Russell

    Jotform Thread 1424915 Screenshot
    Page URL: https://www.jotform.com/build/80714919384162/settings/integrations
  • Mike_G JotForm Support
    Replied on March 24, 2018 at 4:18 PM

    I'm also using Google Chrome but on Windows 10 and I was not able to reproduce the issue you are having.

    1521922681t16 11 02 Screenshot 10

    Can you try to check if any of the following will help you resolve the issue you are experiencing, please?

    1. Check if the version of your browser is up to date.

    1521922552t16 15 27 Screenshot 21

    2. Clear your browser's cache — http://www.refreshyourcache.com/en/home/

    3. Use a different browser.

    We will wait for your response.