Test form email still not arriving even after using noreply@jotmail.com

  • Profile Image
    Asked on October 26, 2012 at 07:09 PM

    I read the other responses in the forum about people who were having this problem, and they had to use the jotform.com email address in order for it to send correctly. But even after doing that, it doesn't work.

    I've attached a screenshot of what it looks like when I use the correct information. Here is another picture of the odd message I get when I attempt to send a test message: (There's no email address, it only says "E-mail sent to...")

  • Profile Image
    Answered on October 26, 2012 at 07:19 PM


    The Test Email function can send only to the email address that is registered with your account. The problem is that you do not have a registered account yet.

    Kindly sign up for a free JotForm account first. Afterwards, you may proceed on using the Test Email function.

    Note: Your form will automatically be transferred to the new account. If for some reason it doesn't, just let us know and we'll have it moved manually.

    We look forward to hearing from you soon. Cheers!

  • Profile Image
    Answered on October 27, 2012 at 09:54 AM

    Haha, I probably should have done that first. Thanks for the help. I'll go ahead and sign up then.