What happens when you complete a submission that has not received a payment

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    lcorderoCR
    Asked on March 25, 2018 at 09:40 AM

    What happens when you complete a submission that has not received a payment

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    BDAVID
    Answered on March 25, 2018 at 11:58 AM

    Completing a submission will NOT process any payment as there was no payment information to begin with. The system will simply treat this as a regular submission so it can be included on form reports, and email alerts can be fired off as usual.

    Let us know if you have more questions, we will be glad to assist you.