Create PDF Form: the layout has some issues, such as text overlapping each other.

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    Asked on March 25, 2018 at 10:46 AM

    Good morning,

    We created a PDF form directly from our online form. There are several issues that prevent us from using this version of the form:

    • Text on top of text;
    • "Garbage" characters inserted in the Long Text fields;
    • Submit Button won't work because it thinks there is an empty required field, even though all fields have been filled.

    Here's a screen shot of some of the issues:

    Do you have any suggestions for making this PDF workable? Thank you.

  • Profile Image
    Answered on March 25, 2018 at 12:42 PM

    I believe that you are referring to this form:

    I cloned it, and the PDF version shows many layout issues:




    I have reported it to our back-end team. You will be notified via this thread when the issues get fixed.

  • Profile Image
    Answered on January 02, 2019 at 11:16 AM

    Hello, sorry for our late response about this issue.

    I've tried to replicate this issue using the new PDF Editor but couldn't be able to replicate it.

    There weren't any overlapping/overflowing fields and garbage texts on the downloaded PDF form.

    Also, I was able to submit the form through the Adobe Acrobat reader.

    Please kindly download a new fillable version of your form to see everything is fine on your side too.

    In order to download a fillable PDF version of your form, you can head to PUBLISH tab of your form builder screen, click PDF on the left, then click DOWNLOAD.

    Thank you.