Will I lose data in Google Sheets integration if I downgrade?

  • carolinaruggerfest
    Asked on March 25, 2018 at 11:50 AM

    I need to downgrade my account to free version. I have more than 500 submissions in my account. All of my forms integrate with Google Sheets and the data is in these sheets. If I downgrade my JotForm account, will the data disappear from my Google Sheets or will I only lose that data in the actual JotForm forms?

    Thanks!

  • David JotForm Support Manager
    Replied on March 25, 2018 at 2:02 PM

    No, you will not lose data that has been forwarded to Google Spreadsheet. If you downgrade to free plan, the system will delete your submissions except for the 500 most recent ones.