What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms stopped working...

    Asked by webwise on October 26, 2012 at 08:44 PM

    Hi, for some reason all of my forms have stopped working?!

    Can you help please?

    My username is webwiseuk

    Thank you

     

    This is the error message...

    Form not found
    This form is disabled.
  • Profile Image
    JotForm Support

    Answered by idarktech on October 26, 2012 at 11:04 PM

    Hi,

    It should be fine now. Your account was mistakently suspended by our auto-phishing detector due to one of your form was detected to be used for a possible phishing activity but I have re-activated your account after finding no malicious contents with your forms.

    Sorry about that. Thanks!

  • Profile Image

    Answered by webwise on October 27, 2012 at 05:42 AM

    Thank you very much for your help -really appreciated

     

    you guys deliver some great customer service - very quick to respond!