Account: I autosuspend

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    Asked on March 25, 2018 at 11:32 PM

    I was suspended, I believe because I used the word password in one of the questions, but it was not for degenerative purposes, just a way to identify and ensure who was sent the form

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    Answered on March 26, 2018 at 04:26 AM

    Hello Gabriel,

    Our phishing detection system detects the problematic fields on your forms. You need to allow us to delete your guilty field from your form in order to re-activate your account.

    "Phishing. You agree that JotForm, Inc. may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining, for example: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately."

    Meanwhile, you may consider reading our Terms of Use.