Is there any minimum commitment period for subscription?

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    thivanka77
    Asked on March 26, 2018 at 12:51 AM

    Hi,

    We would like to upgrade to the Bronze package. The price mentioned is $19 per month, i would like to know if there is any minimum commitment period or if we can chose to stop anytime we need. Also is the subscription auto renewing or can we opt for manual renewals.

    Thanks.

  • Profile Image
    ashwin_d
    Answered on March 26, 2018 at 04:38 AM

    No there is no minimum commitment. Please note that we have 3 different payment scheduled i.e. Monthly, Yearly and 2-year subscription plan. You can upgrade or downgrade your account anytime you want and there is no minimum commitment.

    Please note that JotForm is a subscription based service. Once you upgrade your account, it remains active unless you cancel your subscription. If you want to upgrade your account for one month or just few months, you can upgrade your account and cancel your subscription anytime before the next renewal date.

    The following guides should help you:

    Upgrade account:  https://www.jotform.com/help/331-How-to-Upgrade-My-Account 

    Cancel subscription:  https://www.jotform.com/help/341-How-to-Cancel-a-Subscription-and-downgrade-back-to-free

    Hope this helps.

    Do get back to us if you have any questions.