- asimsidiqiAsked on March 26, 2018 at 04:04 AM
could you please see the attached snapshot.
my approve and disproved auto responses are not working when i click on approved=yes and approved=no
kindly tell me as soon as possiblePage URL:
- JotForm SupportNik_CAnswered on March 26, 2018 at 06:45 AM
I cloned and tested your form but I wasn't able to replicate this issue, the Approve and Disapprove emails are sending properly:
Please try enabling the send on edit option:
Since you're sending those emails when editing the submission.
You should enable it in both Autoresponders.
Let us know how it worked.
- asimsidiqiAnswered on March 26, 2018 at 07:43 AMbut when i approved then its not sending an email to user who filled this
and i have enable edit option in both auto responses.
- JotForm SupportTREVONAnswered on March 26, 2018 at 11:10 AM
I also tested the issue on my end for both Approval and disapproval and I was able to receive form submissions as shown below.
Would you kindly try checking your junk folder as the email may have been filtered to your junk folder as well.