Why is email autoresponse not showing incomplete form data?

  • asimsidiqi
    Asked on March 26, 2018 at 10:01 AM
    could you please tell me one thing that why when form is sent then why auto
    response email is coming to the end user is incomplete.
    why its not sending the complete email. does it required any word limit?
  • TREVON
    Replied on March 26, 2018 at 10:12 AM

    The reason you have incomplete data in the email autoresponder is when autoresponder was created email with default fields. If you need to display some fields that are not there then you will need to update the email template with the specific fields.

    Below is how you can achieve the above.

    https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders