Embedded videos are not playing when I embed a form in Wordpress

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    AlanJordan
    Asked on March 26, 2018 at 04:16 PM

    Please see https://www.jotform.com/build/80845894815976 and expand the question: What are some of the specific programs that you offer.  You'll see two videos plus some other material.

    The videos in the form are embedded and work. However, when I embed the form into a WordPress page, the videos show only a black space.  How can I fix this issue?

    Here's the page where I embedded the JotForm FAQs page:

    http://ahj.max-opp.com/faqs-frequently-asked-questions-about-author-visits/

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    Welvin
    Answered on March 26, 2018 at 06:34 PM

    I'm testing this out for you. I will update you later. 

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    Welvin
    Answered on March 26, 2018 at 06:40 PM

    I just found out that you embedded the form as oEmbed. Please try our default embed method of the iframe method. That should fix the problem;

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

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    AlanJordan
    Answered on March 26, 2018 at 07:01 PM
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    AlanJordan
    Answered on March 26, 2018 at 07:02 PM

    Thank you for your response. How do I do that?  This appears to be my only option for embedding:

    1522105281Only Option.jpg

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    John_Benson
    Answered on March 26, 2018 at 09:52 PM

    You need to re-embed the form to your website by following this guide: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Here's a quick screen animation guide on how to get the iFrame Code:

    1522115468iframe_embed.gif

    Give it a try and if you have any questions, please let us know. Thank you.

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    AlanJordan
    Answered on March 27, 2018 at 03:39 PM

    Thank you.  That worked. :)