CSS not removing shadow

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    Asked on March 26, 2018 at 04:40 PM

    Lots and lots of bugs

    Hi Jotform, so far I've been using your service happily due to the convenience of the adobe muse plugin.  But I've been encountering a pretty detrimental issue lately where sometimes injection of css such as when removing the shadow around the form simply refuses to work while it may randomly work on some forms.  Also when trying to embed, sometimes it will insist on using an older version of the form no matter what I do.  I just wanted to ask if these issues were being worked on?  Surely other people are enduring them, this wouldn't be the first time this has happened on this service.  My screen shot shows a form that is completely different to what I have now in your system.  This seems to be a revision I made where I accidentally chose another theme but changed it back immediately after.  However it doesnt seem to acknowledge any changes even when using an iframe as a test.

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    Answered on March 26, 2018 at 06:44 PM

    Unfortunately, the screenshot seems to be broken in our system.

    Could you please provide a link to the form in question?

    It might be also worth trying clearing the form caches.