Where did the thank you page feature go?

  • jr1223hat
    Asked on March 27, 2018 at 2:49 AM

    Where did the thank you page feature go. I don't see it anymore.

  • TREVON
    Replied on March 27, 2018 at 8:40 AM

    We still do have a thank you page and below is a guide on how to configure you thank you page on your form.

    https://www.jotform.com/help/211-Setting-up-the-Thank-You-Page

    Kindly note that thank you page is activated once your form has been submitted. 

    I also see your post originated from the guide "How to redirect users to a different page".

    Kindly note that if you choose this option, then you will not have the normal Jotform thank you page but instead your URL will act as a thank you page since you have enabled on submit your form to be re-directed to the url page.

    Kindly do let us know if the above resolves your issue.

  • jr1223hat
    Replied on March 27, 2018 at 9:43 AM
    Thanks. I was able to figure it out. Did you know that the thank you page tab and redirect to another url goes away when you are in the card layout? I had to switch back to all the questions on one page to be able to access it. Thanks.
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  • TREVON
    Replied on March 27, 2018 at 11:10 AM

    Did you know that the thank you page tab and redirect to another url goes away when you are in the card layout?

    The thank you page is actually there only that its not easily visible/conspicuous

    I had to switch back to all the questions on one page to be able to access it. 

    Below is a screencast on how you can change this in future without the need to change the form Layout. As you can see you just need to click on the thank you page text and the setting options for the page appears where you can choose to redirect  the page or not

    1522163658Thank you Page view Screenshot 10