Hidden fields are showing even tho they are not asked to show

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    josephriba
    Asked on March 27, 2018 at 03:04 AM

    Field 184 asks how many Brothers and Sister you have.

    If "two" is selected at field 184 then fields 185 and 186 are told to show

    In reality field 185 through to 189 show.

    I cannot find why this happens.

    Can you please help. 

    I have sent screen shots. 

    Thank you 

    Joe

  • Profile Image
    Kiran
    Answered on March 27, 2018 at 09:26 AM

    I have cloned your JotForm and see that there are several conditions on the form. As I check the conditions for the fields 'how many Brothers and Sister you have' seem to be set correctly. However, the condition to hide the fields 185 to 189 is overriding the other conditions.

    152215701227032018_1851195.png

    Which means, when the question is not empty i.e., any option 1 to 5 is selected this condition is forcing the fields to display all the fields. Please be noted that when a field is hidden or shown by a condition, the field will be automatically shown/hidden when the condition fails. Please disable this condition on the form and the other conditions should be working fine.

    Let us know if you need any further assistance. We will be happy to assist.