My Forms don't work on Opera Mini

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    Vconnect
    Asked on March 27, 2018 at 04:32 AM

    My users are having serious issues accessing my forms via opera mini.

    Kindly help shed light into this issue. 

    A large portion of my site traffic are accessing via opera mini.

    A prompt feedback will be appreciated.

     

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    Mike
    Answered on March 27, 2018 at 09:41 AM

    It looks like that the issue is related to the 'Data savings' option of the Opera Mini.

    When the data savings is set to 'Auto' or 'Extreme' the card layout forms are being rendered incorrectly. Please note that the Extreme mode indicates that "Some websites may not work as expected".

    The card forms render properly when the data saving is set to 'High' or disabled according to my tests.

    We can forward a ticket to our developers regarding this issue. However, there is no guarantee that this is something that can be fixed by JotForm.