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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I cannot login to my account

    Asked by bootycamp on October 28, 2012 at 09:19 AM

    hello

    i hade an acaont saved on my compiuter and i dont know my user name and password becaus i wold sighn in automaticly

    will traying to finde my user name and password i logd out of my acaunt and i singd back in to a diffrent acaunt wich i acsedently criated

    now i cant find my acaunt and my forms

    here is a link to a form i have created, maybe you can help me locayt my fils

    plese help!

     

     

    http://form.jotform.me/form/2294338496446

     

    http://form.jotform.me/form/22906690512453

    5

  • Profile Image
    JotForm Support

    Answered by jonathan on October 28, 2012 at 09:27 AM

    Hi,

    I can see you are currently logged-in to bootycamp account as evident by this post.

    However, the 2 forms you mentioned here are under your previous 'guest' account only. You could no longer access them because of the submission overlimit status.

    With your permission, we can transfer the 2 forms from your guest account to your current bootycamp account.

    Will await for your response.

    Thanks.

  • Profile Image
    JotForm Support

    Answered by jonathan on October 28, 2012 at 09:31 AM

    Hi,

    A colleague had already initiated the transfer of your 2 forms to the new account bootycamp (from the guest). You should be able to see the forms by now.

    Please inform us if you have other inquiry.

    Thanks.