The link doesn't work when i share

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    Godisfaithful
    Asked on March 27, 2018 at 02:37 PM

    Hi 

    i have shared the link with my instagram friend vis direct message and when they click on the link it does not allow them to submit. After completing the form they hi submit and it takes them back to the start of the form.

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    Adrian
    Answered on March 27, 2018 at 03:49 PM

    I have tried making a submission to your form after opening from an Instagram direct message and I did not have any problems.

    I am on an Android 7.0 device.

    1522180023Screenshot_20180327-214515.png

    I can see that you have opened two more threads on the same issue. My colleague has tested it on iOS and was able to make a submission from Instagram. https://www.jotform.com/answers/1427216

    If the user is still having problems, you can suggest them to copy the link and paste it in the browser instead of filling it through the Instagram browser.