What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account has been cancelled

    Asked by elifyuva on October 28, 2012 at 07:37 PM

    hi, i just start to "forgot password" and i changed the password but site gave me error my accound id is: artisiz
    password is artisiz

    mail is artisiz@artisiz.com.tr

    could you check and confirm my accound please ? 

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    Answered by jeanettebmz on October 28, 2012 at 07:50 PM

    I just checked your account and it seems to be ok in our side. If you think the password is not working,  click on the Forgot Password?  link, and this will send an email with reset instructions to bilgi@artisizsaglik.com

    If you think that is not the correct email address, I can change it to the one you pasted on your post , upong your confirmation

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    Answered by elifyuva on October 28, 2012 at 07:52 PM

    no it was changed we use artisiz@artisiz.com.tr now

    please change with artisiz@artisiz.com.tr

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    Answered by jeanettebmz on October 28, 2012 at 07:54 PM

    I am sorry but, since you are using a different account to ask for this request, u please send us an email confirming this change from that email address (bilgi@artisizsaglik.com)  to  support@jotform.com

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    Answered by elifyuva on October 28, 2012 at 08:17 PM

    i sent a e-mail from bilgi@artisizsaglik.com to support@jotform.com

    thanks...

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    Answered by jeanettebmz on October 28, 2012 at 09:02 PM

    I have checked the email but I don't see anything yet