Do archived forms count towards total number of form subscriptions?

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    Asked on March 27, 2018 at 07:07 PM

    We have a silver plan. In our account we have over 100 forms and are at our limit and got a message that we have to upgrade.

    Many of our forms are old and are archived. 

    Do archived forms count as live forms in terms of billing and the total forms that are available? 

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    Answered on March 27, 2018 at 09:40 PM

    No, archived forms will not count to your Total Form limit. To archive a form, please follow the guide on this link:

    I hope this helps. Let us know if you need further assistance.

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    Answered on April 17, 2019 at 10:28 PM

    You may archive the Form, it would not count into the Form's limit.


    Do you want to downgrade your Monthly Bronze subscription to a starter plan? Please note that on downgrading your subscription it would limit 5 Forms in your account so please archive the other Form.

    Let us know if you have further questions.