How many payment submissions do I have left?

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    Asked on March 27, 2018 at 08:00 PM


    I recently received an email from JotForm informing me that the number of payment submissions that can be accepted per JotForm plan will change. I currently have a bronze plan. I am a little confused about the number I payment submissions I will have per month because, currently, my account is showing I have used 13 out of 1,000 payment submissions available. Does my account have a limit of 1,000 payment submissions per month? If not, what is my payment submission limit? Will that limit change starting April 2nd? And, just to confirm, payment submissions are defined as the number of submissions my form receives that ends in a transaction via PayPal, right?

    Thank you for the assistance and clarification.


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    Answered on March 28, 2018 at 02:10 AM

    Currently, you can receive 1,000 payment submissions. This month you can receive 887 payment submissions more. 

    As stated inside of the email that you received the number of payment submissions that you can receive with the Bronze plan will be changed to 10 payment submissions on April 2nd. 

    The new number of payments per plan are:


    Payment Submissions -  This is the number of submissions that have payment integrations on them. So for example, we have Paypal payment integration on our form, if a user fills out the form, submitted it and successfully completed the payment, then that would be counted as a payment submission.

    Feel free to contact us if you have any other questions.