Coupon is not applying correctly

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    musammir
    Asked on March 27, 2018 at 08:28 PM

    I'm trying to apply a $5 discount to my subscriptions and instead of taking $5 off, its CHARGING just $5. FIX THIS ASAP PLEASE

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    Kiran
    Answered on March 28, 2018 at 02:42 AM

    I have checked your JotForm and see that one coupon is displaying the discounted price correctly. However, one coupon is displaying at full price due to the products are not selected in the discounted products option in the coupon settings.

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    Please check once again and let us know if you are still experiencing any further issue. We will be happy to assist.