- ACAK2017Asked on March 27, 2018 at 08:35 PM
I have chosen to down grade my account status to free until registrations open for the next event. However all it did was to schedule us to downgrade 9 months from now.
- JotForm SupportNik_CAnswered on March 28, 2018 at 02:59 AM
Your plan is Bronze yearly, paid on 30th of November 2017:
Since you canceled, your plan will downgrade when subscription period ends which is 2nd of December of 2018.
Let us know if you have any further questions.
- ACAK2017Answered on March 28, 2018 at 07:43 PMSorry for the confusion. Please keep us on the same plan then if price
stays the same at the end of the year.
Peter and Maria Rich
Arnold Classic Australia Kyokushin
- JotForm SupportJohn_BensonAnswered on March 28, 2018 at 11:16 PM
Please take note that the discount is a one-time offer only. On the renewal date, you will be charged according to full price.
Your account is still subscribed to the Bronze plan until December 02, 2018. Let us know if you want us to cancel your subscription immediately.
I hope this information helps.