What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does upgrading to a paid plan remove the 500KB upload limit placed on File Uploads???

    Asked by dmuccillo on February 18, 2011 at 10:01 AM
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    Answered by DanielGriffin on February 18, 2011 at 11:20 AM

    Hi dmuccillo,

    Upgrading to premium raises the limit to 250Mb.  However as a free user your upload limit is 10Mb.  If you check the upload field on your form you can edit the "max file size" property and increase it higher than the default 500k.

    Thanks