How do I access a jotform when the employee that had assess is no longer working for us.

  • Profile Image
    Karen 
    Asked on March 28, 2018 at 10:03 AM
  • Profile Image
    BJoanna
    Answered on March 28, 2018 at 11:31 AM

    I would suggest you to contact the person that created the account and ask for login credentials. 

    If you provide us a link of the form, we can tell you in which account it was created. 

  • Profile Image
    Karen 
    Answered on March 28, 2018 at 12:43 PM
    https://form.jotform.us/72055922716154
    Good Afternoon I have attached 2 links to the jot forms that we are trying to access.
    ...
  • Profile Image
    BJoanna
    Answered on March 28, 2018 at 01:07 PM

    The form you provide was created in the account amfrazier. The email address of the account is ap********on@at***ta.k****a.us

    I saw that the account email address and password were changed yesterday. 

    You can log in to the account with the email address or with the username. If you don't know the password, but you have an access to the account email address, you can reset the password. 

    How to reset the password

    If you do not have an access to that email address, I would suggest you to contact your IT department and see if they can provide you an access to that email address. 

    You can also contact a person that created that account and ask for account login credentials.