Submit Button not currently working

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    Windmore
    Asked on March 28, 2018 at 10:26 AM

    First, JotForm is such a great resource! Our not-for-profit organization has used it successfully many times.

    We have a scholarship form online, using a template of JotForm. The first scholarship submission came through perfectly, however in testing the system, I see the Please Wait message stays on now when submitting Submit.

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    Windmore
    Answered on March 28, 2018 at 10:48 AM

    I went back to the form and tested several things. Then I replaced the previous code with IFrame which seemed to take care of the problem. Will check the form again after the next submission. 

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    John_Benson
    Answered on March 28, 2018 at 12:22 PM

    I submitted a test submission to your form and I can see that the iFrame code fixed the issue. My test submission was successful and I did not get stuck on the "Please wait" button.

    I hope this helps. Please contact us again if you need further assistance.

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    Windmore
    Answered on March 28, 2018 at 12:27 PM

    Many thanks. Yes, your test form came through perfectly. Now I have just discovered another great thing about JotForm which is the excellent customer support! Thank you again.