Card Form: Separate Name Field

  • Profile Image
    watchhelp
    Asked on March 28, 2018 at 10:36 AM

    We're using the new cards. 

    Having the name show up in our CRM (via Zapier) and on the email that Jotform sends out. It took several steps using Zapier's Formatter to simply get the name to show up properly...not cool.

    Currently: {name48}  = First: JohnLast: Doe

    Very unhelpful. 

    Suggestion: allow first and last name to be TWO different data pieces and they should show up WITHOUT their label

    So that:

    {firstname} = John

    {lastname} = Doe

    That would give us the flexibility to use the data as we see fit.

    Thanks!

    Mark

    Mark@watchhelp.com

  • Profile Image
    BJoanna
    Answered on March 28, 2018 at 12:19 PM

    I inspected your form and the Name field is the Multi-Line Question field. It is possible to separate the field values with Multi-Line Question field in email alerts. 

    1522253583name.gif

    With the Full Name field you can add ":first" and ":last" to the field unique name.

    Like this:

    {name:first}

    {name:last}

    How to Find Field IDs and Names

    Here is my demo form with the Name Filed. I am passing separate first and last name to the Text field on the second page. 

    https://form.jotform.com/80864858327975 

    Feel free to test it and clone it.

    The same can be done in email alerts. 

  • Profile Image
    watchhelp
    Answered on March 28, 2018 at 03:43 PM
    Thank you for your assistance with this.
    That worked great for emails.
    Zapier does not allow for using the first / last fields, just the one name
    with labels.
    Can Jotform change that behavior so that the default name field is separate
    and WITHOUT labels.?
    Thanks for considering.
    Mark
    ...
  • Profile Image
    aubreybourke
    Answered on March 28, 2018 at 05:37 PM

    You can achieve this by using a standard short text field for each entry.

    So you would have one field called firstname and another called lastname.


  • Profile Image
    watchhelp
    Answered on March 29, 2018 at 12:43 PM
    yes, but with cards this would become TWO screens, would it not...not a
    good option.
    Moreover, when in the world would any user want the output that is
    currently the default?
    Just saying...:)
    Mark
    ...
  • Profile Image
    aubreybourke
    Answered on March 29, 2018 at 12:59 PM

    1) Yes, but with cards this would become TWO screens, would it not?

    That's right each field would need its own card to allow this to work.


    2) Moreover, when in the world would any user want the output that is

    currently the default?

    Yes I agree, if you like we can submit a feature request to the development team?

  • Profile Image
    watchhelp
    Answered on March 29, 2018 at 01:43 PM
    Please do.
    Thanks for your help!
    Mark
    ...
  • Profile Image
    aubreybourke
    Answered on March 29, 2018 at 02:28 PM

    Very welcome. I have submitted the request to the development team. If there is any progress you will be notified on this thread.