Zip Code in Address field is Required

  • mreinan
    Asked on March 28, 2018 at 10:37 AM

    Hello,

    I get an error even when the zip code field is filled out.  How can I fix this?



    Jotform Thread 1428422 Screenshot
  • Jan
    Replied on March 28, 2018 at 12:17 PM

    Unfortunately, I was not able to replicate the issue. I checked your form and I was able to fill up the Address field correctly. Here's a screenshot:

    152225348603 29 2g8k0 Screenshot 10

    I suggest you try checking the issue in another browser. If it works, then please try to clear the cache of the non-working browser.

    Is this form embedded on a webpage? If yes, then please share the link so that we can further check.

    I also cleared your form cache so that your forms will be refreshed from our servers.

    Hope that helps. Thank you.