What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I recently opened a premium account. I need to discuss size of files that can be uploaded and credentials.

    Asked by guest_23024570000030 on October 29, 2012 at 10:31 AM

    Please Call me ASAP!

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    Answered by moonzkie on October 29, 2012 at 11:52 AM


    Sorry, we do not provide phone support.

    The maximum size for a file upload is 1GB or 1048576KB across all types of account.

    Can you please explain further what you want to learn about credentials? For us to assist you better.

    Thank you.